Terms & Conditions
Please read these terms and conditions carefully as they govern your use of this website.
By using this site you are indicating your acceptance of these terms and conditions and thereby agree to abide by them. If you are under the age of legal consent you should ask your parent or guardian to read these terms and conditions before you continue to use this site or proceed with any purchase. If you do not agree with these terms and conditions you should refrain from using this site altogether..............
1.00 PROVISION OF SERVICE
www.HerodModels.com is a site owned and operated by Herod Models a trading name of Herod Construction Limited registered in England and Wales under registration number 04283326.
Our registered office is at Parkfield Business Centre, Parkfield House, Park Street, Stafford ST17 4AL and our VAT registration number is GB 993 6749 50.
All products marketed through this website are either directly or indirectly the property of Herod Construction Limited who will become the contracting party to any purchase you make.
2.00 ACCESSING OUR WEBSITE
Access is permitted to our website on a temporary basis and we reserve the right to withdraw or amend the service that we provide without notice (see below). We will not be held liable if for any reason our site is unavailable at any time and/or for any period.
3.00 INTELLECTUAL PROPERTY RIGHTS (RIGHT OF USE)
Herod Models are the owner or through general trading agreements the licensee of all intellectual property rights in this site and in the material published on it. Any or all of these works will be protected by copyright laws and/or treaties around the globe. All such rights are reserved.
You may print off one copy and may download extracts from any page(s) of our site for your personal use and you may draw the attention of others within your environment to any material published on our site. However you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any of its accompanying text.
In terms of materials our status (and that of any of our identified contributors) as the owners/authors of all that is on this site must always be acknowledged.
You must not use any part of the materials displayed on this site for commercial purposes without first obtaining a licence to do so from ourselves and/or our licensors.
If you print off, copy or download any part of the materials from our site in breach of these terms and conditions your right to use our site will cease immediately and you must at our insist destroy any copies of the said materials you have made.
4.00 REGULAR UPDATES/AMENDMENTS
It is our aim to update our website on a regular basis and to that end we may change the content, stocking levels and pricing at any time. If the need arises we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out-of-date at any given time and we are under no obligation to update such material.
5.00 PRODUCT PRICING
All prices displayed on this website are inclusive of Value Added Tax (VAT) at the prevailing rate but exclusive of delivery charges.
Delivery charges applicable to the item purchased and your delivery address will be clearly displayed prior to any request for payment.
Dependent upon customer selection all prices may be displayed and paid for in Pounds Sterling (GBP), Euro's (EUR) or United States Dollars (USD).
Although extreme care is taken in the display of prices and delivery charges occasionally mistakes are made and items may prove to be incorrectly priced. If this error should occur we will either contact you advising of the new cost and asking your acceptance or your wish to cancel the order. Or we will at our discretion notify you that the order is cancelled. We will not in any circumstance be obliged to supply the item(s) at the incorrect price.
We reserve the right to change our pricing, offers and promotions at any time and without prior notification.
6.00 PRODUCT DETAIL/SPECIFICATION
Herod Models take the utmost care to ensure that all items are presented on our website as accurately as possible.
In the vast majority of cases the image you see is off the item offered for sale and although images/photographs can be fairly representative the ultimate display can vary dependent on the capability of your monitor. For this reason we suggest that all images are seen as being for illustrative purposes only and your attention is drawn to the detailed description that accompanies each item.
All items are offered for sale subject to availability. Should you purchase an item that for whatever reason results in being out of stock you will either be offered a suitable replacement or a complete refund.
We reserve the right to remove any item from sale at any time and we will not be liable to any person or company for so doing.
We reserve the right to adjust/replace any product photograph, specification and/or description at any time and without prior warning.
All orders made by you (the customer) through this website are subject to our (Herod Models) acceptance. We have the right to refuse any order.
Once you have submitted an order to us we will acknowledge its receipt by sending you an email confirmation containing the detail of all goods ordered. Please be aware at this stage this is only an acknowledgement and not an acceptance of the order.
Herod Models cannot accept any order until payment in full (including any applicable delivery charges) has been received.
Providing your order is accepted by us you will receive an email which if requested maight contain a copy of the invoice and confirmation that the goods ordered have been despatched.
8.00 RIGHT TO CANCEL (SEE ALSO RETURNS)
Herod Models will always reserve the right to cancel any order without giving reason, however providing the goods ordered are in stock, the order is correctly priced and payment has been received in full there is normally no reason for doing so.
If you (the customer) wish to cancel an order it is imperative you notify us immediately and in writing before the goods have been despatched. This notification should be sent using the contact us email form on this website. Upon receipt of written notification your order will be cancelled and any payments received will be refunded to the account from which they were originally received/taken.
Payment can be made by most major credit or debit cards and all payments will be deducted prior to the despatching of goods.
Your payment will be processed by our secure third party processor and validated by the card issuer. Herod Models will not be held responsible for any delay or non-delivery due to the refusal of either party to authorise payment neither will we be obliged to give reason for any refusal.
Herod Models are not responsible for your bank or other card issuer charging you as a result of purchases made through this website.
It is our aim to despatch all orders within 48 hours of receipt of payment.
Orders are shipped using a Royal Mail service or a reliable courier suitable for the items purchased and customers are notified by email of the date of despatch.
For the UK most orders will be received within 5 working days of the despatch date, for Europe 5/7 days and the Rest of the World 7/10 days.
Should you not receive your order within these timescales (dependent upon your location) please contact us and we will do all possible to trace your property and expedite delivery. It is our aim to provide an efficient and reliable service however we will not accept any liability for failure to meet an intended delivery date.
Claims for goods received damaged will not be entertained beyond 72 hours of the receipt date.
Our FREE postage service is applicable to United Kingdom addresses only and may at times exclude The Highlands, Islands and Northern Ireland. If they are to be made charges for deliveries to these areas will be shown at checkout and always prior to payment beign taken. Costs can vary between £0.00 - £9.95 dependent on the size of your order (see footnote).
Delivery charges for E U Countries, Mainland Europe and Baltic States will range from £4.50 - £14.95 (see footnote).
Charges to the Rest of the World including - USA, Africa, Asia and Australasia range from £5.95 - £29.25 (see footnote).
FOOTNOTE: Any prices quoted in this section are size and weight related - Packages exceeding 10kgs and/or those above 65cm in length may well incur additional cost to those listed above.
Actual delivery charges will be clearly defined at checkout prior to any payment being taken.
11.00 RETURNS (EXCLUDING PRE-USED)
Under the EU Distance Contracts directive you are entitled to return goods within 14 days of receipt and have your money refunded (excluding the cost of return postage).
In these circumstances the goods should be returned in exactly the same condition as they were received and preferably, for protection, in the same packaging.
Goods received damaged may also be returned with 28 days of their purchase and at the prerogative of Herod Models repaired, replaced or refunded. Any refund made for items returned under this category will include the cost of return postage only to the level of the original postage paid.
In any case of return you must notify us by completing the returns email form on this website or by telephone.
For your own benefit we would recommend you use a secure delivery service, possibly with insurance, and that requires a signature upon receipt. The responsibility for the returned goods is yours until such time as they reach us.
12.00 PRE-USED (COLLECTABLES)
Many items purchased from this website will be in pre-used condition which excludes them from our normal returns policy, they generally being of some age which precludes them from being in perfect condition.
To assist prospective buyers we have replicated a widely recognised grading standard which is used to categorise items and with the help of expert opinion against each individual item we provide what we consider to be a fair and honest description which is in turn supported by a series of photographs taken from different angles. It must be understood however that any photograph is for guidance only and due to the variable pixel denomination of monitors/screens on which they may be viewed they should not be relied upon to determine the tone or colour of any item or to reveal any imperfections.
The wording and expression relating to the condition are used to describe our opinions of the items and will not necessarily detail in full each and every blemish or minor defect. Any description given, whether written of orally does not imply that any particular item is free from defect, nor does the reference to a particular defect imply the absence of any other.
All items listed under this caption (pre-used) are sold on an ‘as is’ basis subject to all faults, imperfections and errors of description. Herod Models provide no guarantee to the buyer only in the case of fakes or forgeries as explained in Clause 13.00.
CAVEAT EMPTOR: The buyer must satisfy himself as to the description, genuineness, condition, age, authenticity and value of each item and shall not rely on images or upon any statement made by Herod Models or any of its representatives or agents.
Private viewing arrangements can be made via the contact us form on this website.
13.00 FAKES OR FORGERIES
Any sale will be cancelled and the amount paid refunded to the buyer if an item sold by us under the caption of ‘pre-used’ is found to be a fake or forgery.
We shall not however refund any amount if either:
a) The website description at the date of the purchase corresponded to the generally accepted opinion of scholars or experts at the time, or fairly indicated that there was a conflict of opinions.
b) It can be demonstrated that the lot is a forgery only by means of either a scientific process not generally accepted for use until after the date of publication on this website or a process which at the date of the sale was unreasonably expensive or impracticable or likely to have caused damage to the item in question.
Furthermore, the buyer should note that a refund can only be obtained if the following conditions are met:
a) Within 28 days of the purchase date the buyer gives notice to Herod Models either in writing or by completing and returning the returns email form to be found on this site that the item purchased by him/her is a fake or forgery (as herein defined);
b) The buyer returns the lot in the same condition as it was at the time of the purchase accompanied by written proof of fake/forgery and a copy of the original invoice; and
c) The buyer proves to Herod Models’ reasonable satisfaction that the item in question is a fake or forgery and that he/she is able to transfer a good title thereto free from any liens, charges or encumbrances; and
d) The buyer demonstrates to Herod models’ reasonable satisfaction that the item alleged by him/her to be a fake or forgery is the actual item purchase by him/her from Herod Models.
In no circumstance will Herod Models be required to pay the buyer any more than the amount paid by him/her when making the original purchase and the buyer shall have no claim for any interest.
The benefit of this return condition is not transferrable and is solely for the benefit of the person or company to whom the original invoice was made out by us in respect of the original sale and who has remained the owner of the item without ever disposing of any interest in it to any third party.
Herod Models shall be entitled to rely on any scientific or other process to establish that the lot is not a Fake or Forgery whether or not this causes damage to the item.
14.00 LIMITATION OF LIABILITY
In no event shall Herod Models, its parent or sister companies, be liable (save where such liability cannot be limited or excluded by law) for any direct, indirect, punitive, incidental, special or consequential damage or loss arising out of or in any way connected with the delay or inability to use this web site, any information, products, and services obtained through this web site, or otherwise arising out of the use of this web site
Herod Models is committed to protecting the security of all its customers and certify that any personal information provided is held in accordance with the Data Protection Act of 1998.
The personal details we require such as your name, address, email, credit/debit card and product ordered information are taken to enable us to administer your account and process any orders you may place.
This information will only be used by Herod Models and its associated companies and will not be shared with third parties except where it is absolutely necessary to do so in the fulfilment of your order or if required by law.
All information held by us is maintained on our secure servers although we cannot guarantee that information transmitted over the internet is completely secure.
We do not hold credit/debit card details
Unless you have chosen not to receive our newsletter from time to time we will use the detail we hold to send you information pertaining to Special Offers, Changes to our Website and other Promotional Items that we think may interest you. Each time we do this you will be given the opportunity to request to be removed from our mailing list or you can unsubscribe at any time by logging in to your account and selecting Newsletter.
Herod Models © 2019